Returns & Exchanges
At Comet, we want you to love your fashion finds, but if you're not completely satisfied, you can return or exchange any unworn items within 30 days of delivery. Our streamlined process ensures your wardrobe update is risk-free and effortless.
Initiate Your Return
Log into your Comet account or visit our online returns portal to select the items you wish to send back and receive a prepaid shipping label.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Drop Off Package
Affix the prepaid label to your parcel and drop it off at any authorized courier location or schedule a home pickup through the portal.
Receive Refund or Exchange
Once our quality team inspects the returned items, we will process your refund to the original payment method or ship out your new size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing